Privacy Policy

Digital Bank Elhazz (بنك الحظ الرقمية) · by Amdady
Last updated: 30 October 2026 · Version 2026-10-27

The Arabic text above is the primary version. This English text is provided for convenience.

1. Who we are

“Digital Bank Elhazz” (the “Game”) is a mobile game developed and published by Amdady, run by Ahmed Sayed Sayed Abdelfadel, who is the controller of your personal data. Contact: bankelhazz@amdady.com. This policy is written on the basis of Egypt’s Personal Data Protection Law No. 151 of 2020 and Google Play’s policies.

2. Data we collect

• Chosen by you: your in-game name (shown to the players you play with; do not use your full real name or contact details) and the look you pick from the Game’s characters.
• Account ID: a random ID created on your phone the first time you open the Game and stored in the Game to sign you in as a guest. It is not your phone number or device ID.
• Player number: a short 6-digit number shown in Settings (“your account number”), used to find your account when you contact us.
• Consent record: which version of the Terms and Privacy Policy you accepted, and when.
• Gameplay: tables you create or join, your moves in a match (dice, buying, auctions, trades, building, mortgages and so on) and match results. We keep a recording of each match to solve problems and review reports.
• Chat: preset phrases, sounds and stickers, and the messages you type in table chat and in «القهوة» (the public chat). Messages pass a filter that masks swear words, numbers and links with stars before they are shown. Players at the table see table messages; players in «القهوة» see messages there. If a message is reported, we keep the surrounding messages and the text as typed, to review the report.
• Friends: if you add a player or a player adds you, we keep that you are friends (the two account IDs only). A friend request reaches the other player as an in-game notification with your in-game name. In “played recently” we keep the last 30 players you sat at a table with (not bots).
• Last seen: when you last opened the Game, updated at most every 5 minutes. Only your friends see it, together with your status (online, or playing a match).
• Coins and tables: table fees and prizes, daily gifts and the «حظك النهارده» card, and your in-game wallet history. Coins are an in-game currency with no real value and cannot be turned into money. To prevent cheating, we check whether two accounts play from the same phone at the same table, so they cannot win prizes from each other.
• Store: if you buy something with coins in the Game (the Game’s currency, not real money), we keep what you bought, the price and the time, and your latest receipts so you can see them in “My receipts”. Deleted with your account.
• “Apply early for VIP”: if you tap the button we keep that you are interested and the date you tapped, nothing else. We do not ask for contact or payment details, and anything we have for you reaches you inside the Game.
• Usage events: simple in-game events used to improve the Game (for example, opening the guide, which step you reached, which screen you opened) with the Game version. They are written to the server logs with your account ID and deleted with them when the log rolls over; they are not shared with any company.
• If you sign in with Google (optional): your Google account ID, so you can return to the same account from any phone, and your Google account email (stored by us, never shown to other players). Google also sends your name and photo; we remove them from your account straight away and never use them: your in-game name is the one you choose. «القهوة» is for players signed in with Google only.
• Reports: if you report a player or a problem, we keep the report, its type, anything you write in it, and the state of the table and quick chat at that time (no screenshots).
• Feedback («رأيك يهمنا»): if you send us feedback in the Game, we keep the rating, the tags you chose and anything you write, plus the match number if you send it from a match together with that match’s connection figures for its players (network speed and disconnects). If you leave “send device and network info” on, it also includes your phone model, OS version, Game version, memory and how smoothly the Game runs on your phone (no ID that identifies your device). If we reply, the reply reaches you as an in-game notification.
• Notifications (optional): reminders (such as gifts, tasks and coming back) are scheduled and shown by the Game itself on your phone. They are not sent from a server or any outside service, and nothing about them reaches us. The Game asks for notification permission after the first match you win, and you can turn it off in the Game’s settings or your phone’s settings.
• Technical: the Game’s version number, and the IP address the server uses to connect you. IP addresses may appear in server logs together with your account ID only. These logs are deleted automatically when the log rolls over, and are used only for security and fixing faults.
• Crash reports: if the Game crashes or hits an error, a technical report is sent to Sentry: where in the Game’s code it happened, the phone model, OS version, Game version and a random report ID. It does not include your in-game name or account, and IP addresses are not stored. We do not send screenshots or screen contents, and crash reporting is off unless we switch it on from our side. We use it only to fix faults.
• If you email us: your email address and message, so we can reply.

We do not collect your real name, phone number, email (unless you sign in with Google or write to us), location, contacts, photos, microphone, camera or payment data. This version has no ads, no in-app purchases, no advertising analytics or tracking, and no outside notification service. The only outside service is crash reporting (Sentry) above.

3. How we use it

To run the Game (your account, tables, playing with friends or bots, showing your name and look to other players); to show your friends that you are online, or when you were last seen; for safety (preventing cheating and offensive names, reviewing reports); to fix faults and improve the Game; to reply to you and act on your requests; and to comply with the law. The legal bases are your explicit consent when you first enter the Game (“I have read and agree to the Terms and the Privacy Policy”) and the need to provide the Game you asked for. We do not use your data for advertising and never sell or rent it.

4. Who sees your data

• Players at your table (your name, look, moves, messages and result).
• Players in «القهوة» (your name, look, level and the messages you write there).
• Players watching the match (any match can be watched by up to 20 players: they see your name, look, moves and result, never the chat, and can open your profile and send you a friend request).
• Your friends: your name, look and level, whether you are online or playing a match, and when you were last seen.
• Players who search for you: if a player searches your name or account number, or sat at a table with you, they see your name, look and level and whether you are friends. Your status and last seen are for friends only.
• “Champions” board: if you place in the top 10 for the day, week or month, your name, look and wins are shown to all players.
• Providers working only for us (the hosting company that runs the Game’s servers, Hostinger, which hosts the Game’s website and email, and Sentry, which receives the crash reports above and stores them on its servers outside Egypt), under data protection obligations.
• Google Play, whose own privacy policy covers downloads and updates.
• Authorities, only when legally required and only as required.

5. Where your data is stored

The Game’s servers are hosted in Germany (European Union), so your data is transferred outside Egypt and processed there to run the Game. By accepting this policy when you first enter the Game, you agree to this transfer. If the server location changes, we will update this policy and ask for your consent again.

6. How long we keep it

• Account data (name, look, account ID, player number, consent record): while your account exists. When you delete the account it is deleted from the Game immediately, and from backups (if any) within 30 days.
• Friends, “played recently”, last seen and VIP interest: while your account exists, deleted with it.
• Match recordings (including players’ names and moves): 90 days from the start of the match, then deleted automatically.
• Reports: 180 days, then deleted automatically.
• «القهوة» messages: only the last 50 messages of a room, deleted automatically when the room closes.
• Table chat: inside the match recording (90 days).
• Wallet history (coins): while your account exists, deleted with it.
• Usage events: with the server logs (until the log rolls over).
• Feedback and our replies: 180 days, then deleted automatically; deleted immediately if you delete your account.
• Server logs: deleted automatically when the log rolls over.
• Crash reports (Sentry): at most 90 days, then deleted automatically.
• Emails you send us (including deletion requests): one year after our last reply; you can ask us to delete them sooner.

7. Deleting your account

In the Game (fastest): Settings → Account → “Delete my account” (امسح حسابي) → confirm. Your account is deleted immediately with its name, look, account ID, player number and consent record. If you uninstalled the Game: email us; see the account deletion page. Kept after deletion: recordings of matches you played for up to 90 days, reports for up to 180 days (for safety and report review), and server logs until they roll over (they contain your old account ID). The system also keeps the deleted account’s ID and the deletion date as a marker that it was deleted. All are then deleted automatically. A guest account lives on your phone only: uninstalling, clearing the Game’s data or changing phones means you cannot return to the same account.

8. Your rights

Under Egypt’s data protection law you may: know what data we hold about you, access it and get a copy; correct, update or delete it; withdraw your consent at any time (as the Game cannot work without this data, this means deleting the account); object to processing or ask us to limit it; be told of any breach affecting your data; and complain to Egypt’s Personal Data Protection Center. To use any of these rights, email bankelhazz@amdady.com with your account number from Settings. We reply as quickly as we can and within the periods set by law.

9. Security

The connection between the Game and the servers is encrypted, access to server administration is restricted, and only those who need the data to run the Game can access it. No method is 100% secure. If a personal data breach occurs, we will notify the authorities, and affected players through the Game or this website, within the periods set by law.

10. Age

The Game is intended for people aged 16 or older. We do not knowingly collect data from anyone younger. If you are a parent and learn that your child under 16 has an account, contact us and we will delete it.

11. Changes

When we make an important change, we will update the date and version above and ask for your consent again in the Game before you continue playing. Before adding features such as ads, in-app purchases or Google sign-in, we will update this policy first.

12. Contact

Amdady · Ahmed Sayed Sayed Abdelfadel · bankelhazz@amdady.com